Q: The program doesn't do anything. I am not receiving whispers in my Messages tab and my Recent Game tab does not show my game or the players.
A: Make sure that you have the right NIC selected. See chapter 2 on how to configure it.
A: Did you install the WinPCap drivers? Download them from the official homepage.
A: Try toggling "Promiscious Mode" on Preferences → NIC Settings.
A: You can also use the diagnostic center (right hand of the NIC selection), it will tell you what's wrong.
Q: I do receive messages, and I do see players joining in "Recent game", but when someone joins who is on my banlist, nothing happens!
A: Make sure to enable at least one of the alert options provided by the program. Add a wav file to the event "Banned player joins" or enable the running text.
Q: Where do I input those commands you speak of?
A: Commands are used within WC3 at any chatline.
Q: This idiot has just left my game. What is the easiest way to add him to my local banlist?
A: In Warcraft III, hit enter. Then type "/banlast", without the quotes. Hit enter again. You can type "/check playername" (where playername is the name of the person that just left) to check if he is indeed added. If a sound is specified for the event "Ban Sound", this will also be played.
A: Since 2.7 it's also possible to use color substitutions instead of nicknames. For example if you want to ban the yellow player as leaver type "/ban $yellow leaver"
Q: What means "timed out" or "t/o" when I try to ping someone?
A: This means that no response was received (maybe due to a firewall that ignores pings), so that the ping time could not be measured.
Q: I want to put someone on the global banlist. What must I do?
A: There is no global banlist. But you have the opportunity to share you local banlist with others by using the Buddies' Banlists system.
Q: How can I import my own bans from the Buddy Banlist System?
A: Rightclick onto the list in the Local Database tab, then select "Import own from banlist.nl"
Q: I'm on the banlist of someone. How can I get off it?
A: Contact him and politely ask him to take you off his banlist.